What are the Delivery Options?

All of our UK orders are sent via Hermes Tracked 48 delivery. All of our parcels are weighed prior to dispatch and CCTV is used at our packing areas so we can thoroughly check if anything is not quite how it should be. Your tracking information can be found on your order dispatch email or within your account area. As soon as your item is dispatched, you’ll get a notification – including your tracking number – straight to your email. You can track your parcel via the Hermes website.

All of our international orders are sent via DPD Air. You will receive tracking details via email once your order has been dispatched.

 

Do you ship Internationally?

Yes – we do! See the chart below for details. International deliveries carry a surcharge on shipping –  exact shipping costs will be calculated at checkout. All international orders are sent via DPD. You will receive tracking details once your order has been dispatched.

 

What is your Returns and Refund Policy?

All items bought directly from our website can be returned to us within 14 days of receiving your items for a credit note or exchange. Any item returned to us must be in perfect condition, odour free and in its original packaging. If you are returning a faulty item please contact us immediately upon receiving your item. All faulty items will be inspected internally and we will then get in touch with you to inform you of the outcome. If you are returning an item please email our team at sales@jaggarthelabel.com where we will be able to assist. All faulty items will be inspected internally and we will then get in touch with you to inform you of the outcome.

If a return does not meet our required conditions, we reserve the right to reject the return.

Please ensure you order the correct size when placing your order, the size guide provided on our website will give you an overall view of all sizes and conversions.

Please allow for up to 7-10 working days for your return to be processed from the date we receive your item. We recommend you send your item tracked delivery.

For all undamaged items that are correctly returned, the outbound shipping charge will not be refunded.

International taxes and custom duties are not included within the refund policy.

Please note that refunds may take up to 14 working days to be processed, depending on your card issuer.

Exchanges for a more suitable size are free of charge, however all exchanges are subject to our stock availability.

International returns from outside the UK will be subject to additional shipping charges, taxes and duties to be paid by the recipient.

 

What is the Estimated Delivery Time?

We know you are excited to receive your Jaggar the Label Shoes as soon as possible.  Rest assured, all standard orders shipped within the UK are sent via Hermes Tracked 48h delivery service.

For estimated international order delivery times – please see the table below.

 

How can I track my order?

Your tracking information can be found on your order dispatch email or within your account area. You can track your order directly via the Hermes website.

 

Customs Charges for countries outside of the UK

All orders are shipped from our UK warehouse.

Any customs or import duties are charged once the parcel reaches its destination country.

Charges must be paid by the recipient of the parcel. We are unable to predict the charges and the recipient is liable for the payment of courier fees, import duties, customs and local sales tax.

If you need any further information about these charges, please contact your local customs office for more information.

 

COUNTRY DELIVERY CHARGES TRANSIT TIME
Albania £43.21 5 – 7 Days
Australia £18.05 4 – 7 Days
Austria £12.44 3 Days
Azerbaijan £24.08 5 – 8 Days
Bahrain £16.72 3 – 6 Days
Belgium £11.25 2 Days
Bermuda £39.74 4 – 6 Days
Bosnia Herzegovina £51.68 4 – 6 Days
Brazil £33.29 4 – 7 Days
Brunei £27.41 6 – 9 Days
Bulgaria £21.45 4 – 6 Days
Canada £22.75 3 – 6 Days
Canary Islands £45.44 4 – 6 Days
Chile £33.29 4 – 7 Days
China £17.78 4 – 7 Days
Croatia £18.73 4 – 6 Days
Cyprus £17.46 3 – 6 Days
Czech Republic £10.89 3 – 4 Days
Denmark £12.81 3 Days
Egypt £15.38 3 – 6 Days
Estonia £16.79 4 – 5 Days
Finland £20.62 4 – 5 Days
France £12.57 2 Days
Germany £10.42 2 Days
Gibraltar £36.11 3 – 5 Days
Greece £21.69 4 – 8 Days
Hing Kong £12.97 3 – 5 Days
Hungary £11.70 4 – 5 Days
Iceland £59.26 4 – 6 Days
India £11.58 3 – 6 Days
Indonesia £26.53 4 – 7 Days
Iran £29.89 5 – 8 Days
Israel £24.08 4 – 7 Days
Italy £16.40 3 – 4 Days
Japan £43.21 4 – 6 Days
Jordan £15.62 3 – 5 Days
Kazakhstan £26.75 5 – 8 Days
Korea South £18.52 4 – 6 Days
Kuwait £16.07 3 – 6 Days
Latvia £15.90 4 – 6 Days
Lebanon £19.18 4 – 6 Days
Lithuania £14.05 4 – 6 Days
Luxembourg £12.09 2 Days
Macau £33.31 5 – 7 Days
Malaysia £16.43 4 – 6 Days
Maldives £27.65 5 – 7 Days
Malta £18.12 3 – 6 Days
Mexico £33.38 4 – 7 Days
Netherlands £11.01 2 Days
New Zealand £28.54 5 – 7 Days
Nigeria £22.28 5 – 8 Days
Norway £49.81 4 – 6 Days
Oman £17.17 3 – 5 Days
Pakistan £21.42 4 – 7 Days
Philippines £25.19 6 – 8 Days
Poland £10.11 4 – 5 Days
Portugal £14.02 4 – 5 Days
Qatar £15.41 3 – 6 Days
Romania £21.39 4 – 6 Days
Russia £30.77 6 – 10 Days
Saudi Arabia £19.82 3 – 6 Days
Serbia £53.02 4 – 6 Days
Seychelles £35.22 9 – 11 Days
Singapore £12.95 3 – 5 Days
Slovakia £13.77 3 – 4 Days
Slovenia £12.95 4 – 5 Days
South Africa £19.18 4 – 6 Days
Spain £15.36 3 – 4 Days
Sri Lanka £18.28 4 – 7 Days
Sweden £15.44 4 – 5 Days
Switzerland £41.98 3 Days
Taiwan £18.22 4 – 6 Days
Thailand £23.16 4 – 6 Days
Turkey £19.03 3 – 6 Days
Ukraine £30.08 4 – 7 Days
United Arab Emirates £12.41 3 – 6 Days
USA £20.53 3 – 6 Days
Vietnam £20.00 4 – 7 Days